|
Studio Policies
CLIENT ARRIVAL POLICY
NEW CLIENTS - Please arrive 15 minutes prior to the start of the class so we can familiarize you with the studio, introduce you to your instructor, and ensure you get properly warmed up. For safety reasons and to get the full class experience, we cannot admit a new student to class late.
EXISTING CLIENTS may enter class up to 10 minutes late OR before push ups start (whichever is first).
RESERVATION POLICY
We recommend that you reserve online in advance. Walk-ins are welcome, but you may be refused if class is at capacity (spaces are limited for quality control). In order to reserve online, a positive account is required (note, classes can be purchased online). If you are put on the waitlist, you will be notified via email if you are put into the class. You may call the studio at any time prior to the start of class to check your waitlist status if you do not have automatic email access.
CANCELLATION POLICY
Please make your very best effort to cancel online or by phone up to 1 hour before the start of class. If you do not cancel, you may be charged for class (NOTE: clients with unlimited packages will lose 1 day for each no-show). We enforce this policy in hopes that you will remember to give a waitlisted client a chance to take your spot.
WAITLIST INFORMATION
Spaces often open up due to unpredictable schedules. We allow up to 10 people on the waitlist, so if the class you wish to attend is full you may add yourself to the waitlist. As soon as a spot opens up in class, the first person on the waitlist will be automatically bumped into class and an email notification will be sent out.
If you get bumped into class within (1 hour) of class, you receive an email notification and if time permits, we will try to call you. If you receive the email notification, try to call and let us know whether or not you will be able to attend so we don't give your spot away. If you are not sure if you are off the waitlist, please call us.
If you get into class from the waitlist and are already scheduled for another class, please cancel your reservation for your other class on line or by calling so someone else can attend. 858-847-3312
ATTIRE
Exercise pants or above-knee shorts acceptable (with bike shorts or something underneath). Tank top or t-shirt that covers the midriff, and socks.
FACILITIES
We are a high-end full ammenity studio equipped with locker room facilities, showers, and a lounge/reception area. Towels, hairdryers, and toiletries are provided.
CHILDCARE
We do not offer childcare at this time.
|
